Spent over $1000 on a dress that fell apart. Had to go buy another dress for my wedding! Stacey has been nothing but rude and dishonest about the whole thing and is claiming I must have done something to my dress! Absolute nightmare! Wish I would have read the reviews...Read more
GO ELSEWHERE! I am not one for usually writing reviews, but the horrible experience I had at Stacey's deserves to be shared. I went to a few different places to look at dresses and ended up finding one at Stacey's. The initial consultation was a good experience -...Read more
I have bought several prom and homecoming dresses at Stacey's for our two daughters, and we have always been 100% pleased with the customer service and quality. Recently they saved the day with our older daughter's wedding dress, which had been altered (incorrectly)...Read more
Very sad daughter! My daughter was so excited to have a princess party at Stacy's. Called 2 weeks ago and told them I was looking for a January date for her party. The lady on the phone told me they weren't taking dates into January yet. I left message for owner to...Read more
This place is a disaster! The external grandeur appearance is as good as it gets. From the time you enter the front door it is downhill from there. Very dirty facility! Appearance aside, the owner is the most unprofessional owner of any business I have ever...Read more
My one year old daughter and I went into Staceys to help my mom find a formal dress for theZagazig Shrines Potentates ball.As we were takin to the dress part i asked the store associate if they had a changing table in their restroom as i needed to change my babys...Read more
DO NOT PURCHASE A DRESS FROM STACY'S BRIDAL IN DES MOINES! They screwed my sister over so bad. She purchase a wedding dress and a week later, she called to come in and try it on again and they told her that they messed up and it's discontinued so unless she...Read more
Staceys - Shocking
I orderd a dress it did not arrive got proof of signiture which I didn't sign for no refund totally *** I'm do angry I'm Guna take legal action
Staceys - Dress
ORDERED MADE TO MEASURE DRESS TIO BAGGY ASKED FOR REFUND DETAILS THEY OFFERED10TO REPAIR I WANT MY MONEY BACK ITS THAT SIMPLE BUT THEY ARE NOT GIVING ME THE RETURN DETAILS AVOID THIS COMPANY PLEASE YOU WILL WASTE YOUR MONEY THEY ARE ABSOLUTELY RUBBISH RUBBISH
Staceys Customer Care Review
I called Stacey's and asked if the had any 24-28 prom dresses and I was told yes so we drove 2 hours and when we got there they only had dresses that go up to 20 and the lady helping us left us didn't help at all and the were not nice about it when I asked for help
Staceys Customer Care Review
I agree. DO NOT make the mistake of buying wedding attire. Hidden fees, ride customer service and their dresses are shipped from CHINA. We had a nightmare and nothing was done to solve the issue. Such a shame that such a beautiful moment has to be ruined by a store who is only out for their well being.
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